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QA Lead

HqO is a fast-growing company that is revolutionizing the commercial real estate industry by better connecting landlords to their building tenants. We help landlords enable tenant experiences that surprise and delight through software, provide them with data to drive decisions, and ultimately increase the value of their assets. At HqO, each and every person plays an important role in shaping the future of our company and the industry itself. Join us as we empower the real estate companies to provide incredible experiences and build a stronger community for their tenants.

We’re excited to grow our team and have lots of opportunities for career development, so if you’re passionate about what you do and want to work in a fun and growing industry, join us!

About the Role

At HqO we’re helping to redefine QA’s role in Agile SAAS development. We’re moved beyond testing to become the quality problem-solving team. We always look for the best ways to make valuable contributions, question assumptions, and focus on long-term solutions instead of short-term workarounds. We have an equal and trusted partnership with the product, delivery, development, and customer teams to deliver great software, improve development processes, and ensure our customers have the best experience in the market. With continual new challenges to solve, we invest in developing the technical and non-technical skills in the team to deliver innovative solutions.

At HqO the difference between making good software and making great software, more quickly, and more satisfyingly is our QA team. That can mean a QA specialist pairing with developers to teach them how to better perform exploratory testing one day, coding tools to solve quality problems the next, developing and extending automation test frameworks, then working with managers to improve development processes after that.

As QA Lead you'll play a crucial part in everything we do to improve quality, speed up development time, and ship better products more consistently. You'll be working in a rapidly growing, Agile development environment. You'll work directly with engineering leads on innovative projects and products, whilst collaborating closely with Product Managers, Designers, Delivery Managers, and customer teams.

Responsibilities:

  • Facilitating the tracking and analysis of metrics that help teams understand how to improve their quality output
  • Assisting in the assessment and mitigation of risks
  • Setting up manual and automated testing frameworks & tools
  • Overseeing the efforts of QA specialists
  • Writing documentation for products, tools, and processes as needed
  • Training, coaching, and auditing engineering teams on test planning, automation, and reporting
  • Consulting with Product Managers and Designers as needed
  • Organizing User Acceptance Testing with select customers
  • Attending post-mortem meetings
  • Managing 3rd party testing resources

Qualifications:

  • 3+ years experience in a leadership role
  • 5+ years experience in a software testing role
  • Experience testing mobile and web applications in a SaaS environment
  • Experience testing APIs and Databases in a SaaS environment
  • Experience with automation frameworks (Selenium, Appium, Cucumber)
  • Experience with testing & test case management tools (Zephyr, CucumberStudio, BitBar, CrossBrowserTesting)
  • Experience with performance & load testing tools (JMeter, Gatling, LoadNinja)
  • Ability to design, develop, and execute automated and manual test plans and test cases
  • Familiar with Agile, Lean, Scrum, SAFe, and the various software development methodologies and frameworks in use today
  • Understand how Atlassian & Spotify do QA / “shift left” testing concepts and can explain why
  • You learn new software faster than everyone around you and enjoy teaching others
  • Experience with establishing cross-functional, collaborative relationships with business and technology partners
  • Highly organized, self-directed, and accountable to timelines
  • Strong analytical and problem-solving skills
  • Curious about technology and how our software works

Bonus:

  • Development background or the ability to understand code patterns (experience with JavaScript, React, Swift, or Java is highly desired but not required)
  • U.S. Bachelor or higher degree, or its equivalent, in Computer Science, Information Technology, Information Systems Management or a closely related field of study
  • You test everything in your life, your new phone, your new car, a piece of code, and the quickest route to your new job
  • You follow QA & testing experts and groups (Cem Kaner, Ministry of Testing, How Google Tests Software, etc)

 

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